Services / Security & Care / Website Maintenance Plans
Someone who already knows your codebase, on call.
Launch day is the beginning of a product's life, not the end of the project. Our maintenance plans keep dependencies updated, monitor for issues, and give you a direct line to a team that already knows the codebase — not a generic support queue.
What You Get
Concrete deliverables, not vague promises.
Scheduled maintenance and dependency updates
Uptime and error monitoring with defined response SLAs
A direct line to the team that knows your specific codebase
A monthly summary of what was updated, patched or fixed, so maintenance isn't invisible
How We Work
Our process for website maintenance plans.
01
Audit what we're inheriting
For any site, ours or another agency's, we start with a short audit so nothing is fixed blind.
02
Set up monitoring & updates
Uptime and error monitoring configured alongside a schedule for dependency and security updates.
03
Respond under defined SLAs
Issues triaged under an agreed response time, with a direct line to the team that actually knows your codebase.
Is This You?
Signs it’s time for website maintenance plans.
Nobody currently monitors your site for errors or downtime
The agency or developer who built your site is no longer reachable
Dependency versions haven't been touched since launch
FAQ
Common questions about website maintenance plans.
What happens if something breaks after hours?+
Our care plans include defined response SLAs, not just a support inbox — critical issues are triaged as soon as they're reported, not the next business day.
Do we need a care plan if another agency built our site?+
No — we regularly take over maintenance for products we didn't originally build, starting with a short audit so we understand what we've inherited.
Are there different plan tiers, or one fixed scope?+
We scope tiers around response time and included hours, so a low-traffic brochure site and a high-transaction platform aren't paying for the same coverage.
Get Started
Talk to us about website maintenance plans.
Tell us what you’re trying to build or fix — we’ll reply with next steps, not a sales script.